Shipping policy

Shipping policy

  • Please allow 3 - 5 business days of processing and production time for your order to ship out. 
  • We provide tracking for every order. Tracking will be available once your product is shipped.
  • If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at  info@artgalleryeu.com
  • If the address is wrong, we can correct this within 24 hours.

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

Please contact us with:

    - Your order number.

    - A picture of the damaged product.