Shipping policy
Shipping policy
- Please allow 3 - 5 business days of processing and production time for your order to ship out.
- We provide tracking for every order. Tracking will be available once your product is shipped.
- If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@artgalleryeu.com
- If the address is wrong, we can correct this within 24 hours.
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
Please contact us with:
- Your order number.
- A picture of the damaged product.