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Frequently Asked Questions (FAQs)
What makes Glass Painting special and different than otherpaintings?
What makes glass paintings special compared to other ones is that the tempered glass used in their production which is extremely resistant to breakage, as well as being scratch-proof and extremely resistant to high temperatures.
Another feature that makes the glass paintings different from the traditional paintings is that they are visually eye-catching and stylish.
You may watch the glass test video below:
Will the glass paintings get broken or damaged in delivery or during shipping?
Art Gallery EU glass paintings are much more resistant and durable than normal glasses as because they are tempered. In addition, our glass tables are delivered in a specially protected box with corner protection apparatus.
Despite all this, if the product you purchased is damaged in the cargo, we will immediately replace it with a new one without any hassle as soon as possible.
When will my order will shipped out? How long is order processing time?
We will ship out yout order in 1-2 days right after we receive the order.
How will I know that my order has been shipped?
All shipping information about your order will be sent to your e-mail address (the one you use to make purchase with) when your order is placed in our website.
Will I receive any tracking number after my order shipped out?
You will receive a tracking number right after we shipped your order out.
How should I fix & hang my glass painting on the wall?
You can hang your glass painting with the hanging brackets ounted on the back of the painting.
We will send dowels and screws for you to hang your glass table.
You may watch the video below as demonstration:
Are the hanger tools durable and reliable?
The hanger apparatus mounted on your paintings are provided after passing various safety and quality tests and then we make a final assembly test.
They are all safe and reliable!